Terms & Conditions

Olive & Belle reserve the right to change and improve designs without notice.

2. Our card size is 145 x 145 mm, or 120x170 mm includes a 130gsm white, pink, grey or recycled kraft envelope and comes sealed in a clear cello bag. We also now offer the option of having cards supplied 'naked', without the cello bag. This is in an effort to reduce the use of single plastic in a hope to become more environmentally friendly.

3. Designs are sold in packs of 6. Each pack contains 6 cards of the same design.

4. All prices exclude VAT and are subject to alteration without notice.

5. We do not have a minimum order. Carriage is paid at £80.00 net.

6. Payment is Pro Forma for all new customers, after this payment terms are strictly 30 days net from the invoice date. Late payment will incur a charge at our discretion. Cheques are accepted for postal / phone orders and should be made payable to Olive & Belle, however, cheques must clear before goods are despatched. Customers placing orders via our website are able to pay directly through our secure payment system.

7. Orders from overseas customers must contact us directly, and will incur extra postal charges. We currently only deliver within Europe.

8. We aim to despatch goods within 2 - 3 working days of receiving your order/payment. If you require the goods urgently, then please contact us and we will do our best to accommodate you.

9. Delivery charges are £5.80 (exc. VAT) per order within the UK Mainland for orders under £80. For orders over £80 carriage is paid. Please contact us for european charges. For orders to the Outer Hebrides / Shetland Islands / Northern Ireland / Isle of Man, postage is charged regardless of order size.

10. All goods should arrive in perfect condition but must be examined on receipt. If they are damaged please contact us within 48 hours and we will arrange to send replacements. Damaged goods must be returned to us, and we recommend items are sent by recorded delivery, are well packed and proof of postage is retained. We cannot be held responsible for any items which are lost in transit.
Postage costs for returns are your responsibility.

11. Goods are non-returnable unless damaged (see above).

12. All designs and images are the property of Olive & Belle, and may not be copied or reproduced in any format. For licensing enquiries please contact us.

13. Our hours of business are Mon - Fri, 9am - 6.pm, although during this time we may on occasion be out in the fields walking our dogs.
We can be contacted on 07836 247811, or [email protected] / [email protected]

Address: Crick, Northamptonshire